Once you've placed your order, you’ll receive an order confirmation email from us. This email will include your order number, details of the items purchased, and relevant shipping information. If you don’t receive this email, please check your spam folder or contact us to ensure your order has been processed correctly.

If you need to make any changes or cancel your order, please contact us at support@kaveah.com as soon as possible. While we can't guarantee changes can be made once an order is processed, we'll do our very best to accommodate your request if the order hasn't been shipped yet.

Yes, we do! Kaveah ships to various countries around the globe. Please visit Shipping & Returns for a detailed list of countries we serve and the estimated delivery times. Keep in mind, international shipping rates and times may vary based on the destination.

Domestic orders typically arrive within 5-7 business days, and international orders within 10-20 business days, depending on your location. Once your order is shipped, we'll send you a shipping confirmation email with a tracking number so you can follow its journey. For more information on shipping, please visit our Shipping Information page.